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Testimonials

Comments from some of our valued customers …

“Very professional – 5 stars.” Dianne Johnston (15 October 2015 via Rate My Agent)


“You know what it is like when you deal with Real Estate agents, the can be full of themselves but Dianne is one of the most professional people I have had the pleasure of working with, honest to a fault. She always keeps in touch to let you know what is going on, never leaves anything to chance, a pleasure to work with. I would recommend her to anyone.” Stan & Margaret Burgess (15 October 2015 via Rate My Agent)


“Dianne was very quick to respond to any queries we had and helped us through the process of purchasing an investment property.” Debby Drago (14 October 2015 via Rate My Agent)


“Dianne I would like to thank you so much for handling the sale of my house this was a very big decision in my life and to have an excellent Real Estate Agent handling the sale enabling me to take the stress off my shoulders for this decision. Dianne went far beyond to what I had expected for an Agent to do but this conveyed to me her professionalism, work and personal ethics, honesty and integrity, open and caring advice at all times. Dianne with her excellent liaison skills my house went on contract and sold as soon as it went on the market. I have no hesitation in recommending Dianne to other buyers wishing to buy/sell in all areas of real estate. 2nd Avenue Realty is very fortunate in having Dianne working with them as she is a very special person. Thank you Dianne for all you did in getting the sale of my house across the line - you went above the call of duty.” Desley Taylor (2015)


“This was my second sale in a very short time with Dianne and also I purchased from her as well. She is an outstanding person and really is committed to her client’s and does her job extremely well. I would have no hesitation in recommending her to any seller or buyer. A great outcome Dianne. Thank you for all your help and support”. Geoff Prowse (2015)


“Dianne has excellent customer liaison skills. Keep doing everything the same way, it works. Thank you for being a part of my journey! For your among the nicest people I have ever known, and you’ll never be forgotten for the thoughtfulness you’ve shown”. Margaret Winniak (2014)


“I would recommend Dianne Ray to anyone selling their home. I was very happy with her service. Congratulations and thank you to Dianne for a very professional and happy outcome. Dianne Ray is a very special person.” Freda Thompson (2014)


“We received excellent service which truly did go above and beyond what we expected. Such a relief to have an agent who was so easy to deal with and efficient.” Victoria & James Laird (2014)


“Di was really approachable and on the ball. I felt I could ring her at any time. I also felt very at ease with the whole process.” Linda Smith (2014)


“Sold in 3 days, at satisfactory price. Nothing more can be added to that. Di is spot on.” Geoff Prowse (2014)


“Thank you Di (and the team) for helping sell our home in such a short time. I would highly recommend Di and 2nd Avenue Realty to anyone looking to sell their home.” Susan Jackson (2014)


“Thank you for your professionalism and personal approach. Your generosity is greatly appreciated. We did not expect to sell Board St so quickly and are extremely happy with the price received. You staff are friendly, diligent and nothing is too much to ask”. Paul Davidson & Judy Wilson (2014)


“I would like to thank you for everything you have done for us to prepare and sell our home. Your advice was perfect and we’re very pleased with how it all went. When we first started planning to sell our house we were three quarters through renovating, Dianne was able to offer us advice on what we could do to maximise the appeal of the house for potential buyers based on her experience in the area. Dianne then gave us the space we needed to get things done and kept in touch in a friendly manner. When we were finally ready Dianne came over and thoroughly explained the selling process to us including options aside from her recommendation, what really impressed us initially was that Dianne was able to predict the sort of response we would get from the then current market. Dianne was accurate with this information and within 4 weeks we had sold our house for the price we had wanted. The communication throughout the process was very good and continually kept us informed. I would have no hesitation in recommending Dianne, she is very hard working and has a plethora of knowledge about the current market in this area.” Luke & Kellie Norman (2013)


“It was a pleasure having Dianne Ray as exclusive agent to sell my house. Dianne was supportive and informative at all times, making the whole process very comfortable. There was little that I needed to do to assist the sale. It was Dianne’s idea to market the house as “Viewing by Appointment Only”. This appeared to work as a very ordinary house suddenly appeared exclusive, bringing interested parties together at each appointment. The sense of competition this created resulted in a price above the asking price. It was a quick sale that was very well executed.” Craig Wilks


“I would like to thank you very much for handling the sale of Mum’s house. Though it was a particularly stressful time for us we were very happy with your advertising and presentation of the home. It is very nice to have a professional such as yourself to advise us throughout the sale. I would recommend your services to anyone wishing to buy or sell in the area.” Wendy Nielsen


“We would like to congratulate Dianne Ray on the diligence she showed us on the marketing of our property. Her professional manner shone through from our very first meeting with her. From the time our home was marketed to the actual selling date was 10 days. We feel it was Dianne's honesty with our valuation of our property that gave us a quick sale. She kept us informed at all times and we appreciate her caring nature. Selling your home is very stressful but thanks to Dianne it's Happy Days. She has a friendly nature and we would highly recommend her to anyone selling their home.” Leonie Hosking and Louise Lloyd (2013)


“Di, Gai & Brendan were extremely helpful & supportive through the stressful time of moving house in my mid 70’s. They kept myself & my family well informed. I would recommend their service to any of my friends. They have limitless patience!” Erin Turner


“2nd Avenue Realty have a great knowledge of the Sandgate/Brighton area and are only too happy to help prospective clients.” Ken & Lesley Mayes


“We are always hearing about the way real estate agents cheat and scheme to make more money, but twice I have used 2nd Avenue Realty and have found them to be extremely hard working, respectful and sold my house in record time. They let me know what was happening at all times and as I can't get about very well, Dianne helped me with contracts and delivered papers to the solicitor and anything else that needed to be done. I am very pleased that I chose them for the sale of my house. They are not only professional and friendly but definitely honest. I would have no hesitation in recommending them to the public.” Valmai Fisher


“After having our property on the market several times with other local agents and not getting the response we wanted we contacted 2nd Avenue Realty. Meeting with Dianne Ray to discuss our options was a blessing. Dianne had ideas we never would have thought of to enhance our selling prospects. Dianne’s energy and commitment to our sale was top shelf and 2nd Avenue is very lucky to have such a talent as an agent.

There was nothing that was too much trouble for Dianne even on Sundays at golf she was on the phone with potential buyers. My wife and I would like to thank Dianne for her honesty, integrity and professionalism and we would have no hesitation in recommending her to anyone.” Rae & Shane Knight


“I would like to thank 2nd Ave. Realty for the hard work and swiftness in selling my home. They helped me in every possible way and kept me advised at what was happening at all times. I can't think highly enough of all of the staff and I am really very grateful. I wish them well in the future and would gladly recommend them to any one buying or selling their home”. Val Fisher


“Thnak you so much for your commitment to slling our units. Thnaks a gaina Di you are a special person”. Glen & Brenda Barry (2013)


“Thank you Dianne for all your help and patience in purchasing 3 Ashford Street – a very big decision and process for us that you made much easier”. Paul Davidson & Judith Wilson (2013)


“Thank you Dianne for all the good work you put in to marketing the house over the three months. Although it didn’t end up as selling, it has been a much appreciated, well organised campaign”. Paul Church (2013)


“We set Dianne Ray from 2nd Avenue Real Estate a hard task. Having no urgency to sell, our instructions were - no signs and no open house. She patiently persevered with our wishes, kept us fully updated on all developments and found a lovely family to pass our home over to. Her patience and enthusiasm makes her an asset to 2nd Avenue and we would highly recommend her services.” Pat & Jessie Martin (2013)


“I would like to express my gratitude for the assistance provided by the Dianne and 2nd Avenue Realty for the sale of my property. Dianne kept me fully informed through the whole process. We had been trying for some time to sell our property through another local agent without success. After switching to 2nd Avenue Realty with Dianne as the selling agent, the number of viewers in the property increased tenfold and we sold the property in ONE WEEK, for more than the original agent suggested. You place a significant amount of trust in agents to manage the sale of your property and Dianne certainly earned that trust through her diligence in following up enquiries, local knowledge and the like”. Craig & Anne Berry (2013)


“My family and I listed our properties with Dianne after they were on the market without any success for some time. I found Dianne’s enthusiasm and integrity excellent. She was always available and nothing was too much trouble. We found her to be diligent and her professional approach to the successful sale of our property was outstanding. A real estate agent of her caliber was a real find for us.” Jane Lawton (2011)


“Open, honest and straight down the line, between seller & buyer! Where else would we want to do business? Add efficiency and we now have it made.”

Roslyn O’Connor (2013)


“I have been really impressed with the care and thoughtfulness that you put into selling my house. I wouldn’t hesitate to recommend you to my friends.” Val M Fisher (2013)


“Dianne was very persistent with us and we were impressed that she said not let the opportunity slip. When we listed the property Dianne was very familiar with the old Queenslander style of property and was able to promote its good features. After consideration we listed the property at a higher price than we thought possible to achieve but within a couple of weeks was able to achieve a contract at close to the asking price. We were very impressed with Dianne. I would recommend her to anyone selling their property”. Evan Britten (2012)


“I was over whelmed by the attention to detail and communication between Dianne and myself during negotiations. At all times I was immediately informed of the buyers offers, which Dianne directed them to the price I was hoping to achieve. As a result a sale of the property happened within the timeframe I allocated. It was very stressful time for me, and having Dianne deal with every aspect of the sale from speaking and informing solicitors, banks and myself every day of progress. It was a relief! I would recommend Dianne to anyone who needs professional service to help with any sale particularly if there is a lot of negotiation to take place as her knowledge of the industry is paramount”. Richard James (2012)


“We would like to thank Dianne for helping us through an extremely difficult and trying time purchasing our first house. Dianne’s honesty, integrity and fortitude were beyond reproach throughout the entire process. Dianne definitely went above and beyond her agent status. It was nice to feel like the vendor’s agent was someone emotionally vested in the sale of the property and the outcome for both the parties and not just a real estate agent out to take our money and sell a property. Furthermore if it was not for her assistance and commitment to the vendor by stepping outside of her normal scope, the contract would not have continued to move forward. Even to this day Dianne checks on us and make sure we have settle in nicely and see what we are doing with the house. This was unexpected on our side, from an agent working for the vendor. This really shows the commitment and passion shown by Dianne. We would have no hesitation in recommending Dianne to anyone”. David & Tanya Tonges (2012)


“Thank you for all the good work you put into marketing my home over the three months. Although it didn’t end up selling, it has been a much appreciated well organised campaign. Very much appreciated. Paul Church (2012)


“I was selling an inherited property that had been on the market for over 12 months. Dianne talked things through and gave me valuable advice regarding the marketing of the property, so I could sell in reasonable time. In a short while we had a buyer. During the time the property was on the market Dianne kept me updated continually. Nothing was beyond her in promoting the property. She had some good suggestions to market the property with photos of how the property would look renovated. I found Dianne easy to talk to and she listens and understands my concerns. She shows valuable qualities in her approach to her work. She is very committed to the task that she sets herself with a very positive outcome. She is truly a very genuine person. I would have no worries recommending her to my friends and acquaintances regarding buying or selling property”. Deslea Grice (2011)


“Dianne ran a well-planned and effective marketing program that resulted in an excellent sale contract. Dianne is a good communicator who shows great skill in developing rapport with both sellers and buyers. We would have no hesitation in recommending Dianne”. Anita & Greg Brake (2011)


“The initiative shown by Dianne in presenting our property for potential purchases , whilst it was not actually on the market, certainly changed of agents, and resulted in most satisfactory result. The professional approach and constant follow up and with a friendly and open attitude instilled our confidence in Dianne” Kay & Geoff Cason. (2010)


“Throughout our relationship Dianne has proved to be a woman of enormous integrity and honesty and has given 150% of her commitment and energy… for the eighteen months prior to engaging Dianne we dealt with many so called best realtors in Noosa and the difference between their performance and Dianne’s can only be described as “pure daylight”… I believe, without her warmth and unselfishness and belief in what she does and her beliefs in what we do. The industry of real estate would do well to have more people of her caliber representing vendors and developers at this level”. Jane Garwood (2008)


“Because you’re very thoughtful, this note is simply sent, to thank you and let you know how much your kindness meant”. Monica & Terry (2009)


“During our time that we have had our property listed with Dianne we have become aware of her many positive attributes…” We … have no hesitation in recommending Dianne to others who are looking for an agent who has their best interest at heart and yet able to conduct themselves in a very professional manner. It is a most rare attribute within the industry and yet it comes so naturally to Dianne” Ken & Patricia Long (2008)


“I highly recommend you buy and sell with Dianne Ray” Lisa Moore (2010)


“Dianne. Thank you very much for achieving such a fantastic result in such a short time you have had the listing. It was listed with another agent in the area for many months and did not achieve a result like you. It has been an absolute pleasure having you as my selling agent.” Pauline Alexandson (2011)


“We found Dianne right from the outset to be aware and wanting to find out more of our circumstances, as to why we were looking at property in Queensland and living currently in Victoria…I arranged for my wife and daughter to visit and assess the area for themselves where Dianne went out of her way to not only re visit the house with my family, she also took the time to show us around the key points of interest to us of the general areas surrounding the Twin Waters estate, which we found to be very reassuring in our decision to purchase in the area. We have no hesitation in recommending the services of Dianne to any potential clients as we found her services exceptional and feel that when we finally move to Twin Waters in early 2011 we have already one friend in the area” Steve & Suzanne Adcock(2010)


We found Dianne to be extremely enthusiastic in her approach and we were satisfied with her timely updates and communication. We felt confident that the best result would be achieved by Dianne, and it was. We have dealt with many agents but Dianne stands alone with her honesty, knowledge and determination to see each listing through to its successful completion and with minimal fuss” Marjorie Jaeger & Kyle Morgan (2008)


“Dianne has, at all times, shown a professional approach to the various aspects of her occupation and has been a reliable and strong leader… Her unselfish approach to taking additional workload to achieve desired outcomes has been a feature of her leadership.” Pam & Ray Miller (2008)


“We found Dianne to be very approachable and liked her professionalism so we signed our property up with her. The commitment she put into bringing prospective clients to our property was amazing. Dianne followed through with feedback on every occasion and kept us informed. Jenny & Kevin Santin (2008)


“We have had ample previous experience in dealing with both Commercial and residential real estate agents and we truly and confidently say that, Dianne’s professional yet warm approach was like a breath of fresh air. Her ability to promptly relate to us as well as exceptional “listening skills … have made this real estate experience quite remarkable” Rachela Battelini (2008)